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August 24, 2004
Oklahoma Heart
Hospital Leads Nation
Oklahoma
City-Oklahoma Heart Hospital was recently ranked in the top 1 percent
nationally for patient satisfaction, according to Press Ganey
Associates-the health care community's top satisfaction measurement and
improvement firm.
Of more than a
half million patients and 859 hospitals that participate nationwide,
including Duke University Medical Center, The Johns Hopkins Hospital,
Newark Beth Israel Medical Center and Scripps Mercy Hospital, the
Oklahoma Heart Hospital was among only a handful who ranked in the top 1
percent.
"This survey
tells us that our patients are scoring us very high in the care we
provide, the skill of our physicians and nurses and the overall friendly
atmosphere," said Peggy Tipton, RN, vice president of clinical services
at Oklahoma Heart Hospital. "We focus on our patients here at the
Oklahoma Heart Hospital, and these results testify to that fact. We are
committed to providing care you can't find anywhere else."
Oklahoma Heart
Hospital boasts a maximum of four patients to one nurse. It's not
uncommon to find a much higher ratio nationally at most health care
facilities. In addition, Oklahoma Heart Hospital has a 1:2 and 1:1
patient to nurse ratio in the critical care unit and 1:1 for heart
recovery.
"Our patients
are telling everyone they know that if they need heart care, there is no
better place to go," said Tipton.
The Oklahoma
Heart Hospital was designed to create a critical path for heart
patients-speeding the time from ER to surgery (if needed) to 45 minutes,
in contrast with the national average time of more than two hours.
The Oklahoma
Heart Hospital also continues to be a leader in the latest heart
technology and research. Oklahoma Heart Hospital was recently selected
as one of the top facilities in the country to use a new FDA-approved
device that actually cleans out large amounts of plaque from clogged
arteries in the leg. Oklahoma Heart Hospital is also currently taking
part in a national clinical study of a new investigational device to
seal holes in stroke victims' hearts.
Oklahoma Heart
Hospital, the first all-digital hospital in the nation, is a partnership
between Oklahoma Cardiovascular Associates and Mercy Health Center,
along with other cardiovascular physicians.
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