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Home > Mercy Memorial Health Center > Quality > Patient Satisfaction 

Quality indicators

There are many ways to measure quality. You’ll want to look at these key indicators – and others – to help you make an informed decision about your healthcare.

Patient satisfaction

We want your experience at Mercy Memorial to be the best it can be. By listening to our patients and visitors – both through Press Ganey surveys and patient feedback – and acting on those comments, we work to improve our customer service skills.

Mercy Memorial Health Center is proud to provide “Mercy Service,” a program designed to make customer service a priority. Mercy Service involves every department and every co-worker at Mercy.

A member of the
Sisters of Mercy Health System