Patient Satisfaction Surveys

From the moment you step through our doors at Mercy Memorial Health Center, the service you receive is very important to us.

After you are discharged, you may receive a questionnaire by mail or a phone call from a Mercy Memorial coworker.

When you respond by mail or in a phone interview, you help us learn how to provide better care for our patients. If you are surveyed, please take just a few minutes to answer questions about your experience as a patient.  

Our goal is to provide patients with the highest quality care and comfort. The nurse in charge of your area, members of the pastoral care team or any of the hospital administrators are available to talk with you or your family should you have any concerns or problems during your hospitalization, and will work with you and attempt to resolve the issue. Please call the Administration office at (580) 220-6611.