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Patient
satisfaction
We want your experience at
Mercy to be the best it can be. By listening to our patients and
visitors – both through Press Ganey surveys and patient feedback – and
acting on those comments, we can improve our customer service skills.
In 2002, Mercy Health Center
launched “Mercy Service,” a program designed to make customer service a
priority. Mercy Service involves every department and every co-worker at
Mercy.
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